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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joe Leal

February 13, 2026

5  out of  5
rating by Joe Leal
"I switched over to Andrew Smith State Farm, not too long ago because I was sick of my other insurance, not being on top of things. I trust Andrew with my home and cars. He’s a standup guy and the excellent customer service."
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Lucky Luciano

February 7, 2026

1  out of  5
rating by Lucky Luciano
"Not happy with Andrew and his associates services Reply the respond: It is sad that Andrew replied with he doesn't recognize me as one of his customer when I have been loyal with him for 5 years despite other insurance carriers offered better discounts and try to win my business. If you want insurance agency who only care of taking your money but doesn't answer your email, go to Andrew Statefarm. If you want agent who keep brushing you off when you need help with claims, go to Andrew Statefarm. If you want to keep leaving voice-mail but never get a call back, go to Andre Statefarm. If you feel that your loyalty isn't matter, go to Andrew Statefarm. If you want to have "lost overpayment check" because the agent neglected to process it and Statefarm Corp had to apologize and sent directly to you in mail, go to Andrew Statefarm. If you want insurance agent that keep putting the blame on their customers, go to Andrew Statefarm. If you want insurance agency that doesn't care to give the best policies, go to Andrew Statefarm."
We responded:
"I have checked our records and you are not a customer and have not had any interaction with my team. If you have an issue please call the office at 248-435-4070 and we'd be happy to assist. "
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Quinton Lemanski

February 3, 2026

5  out of  5
rating by Quinton Lemanski
"Andrew his team are fantastic, very knowledgeable and helpful regarding life insurance plans"
We responded:
"Thank you Quinton, we appreciate the 5 star review and are always happy to help clients with Life Insurance. "
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Cloudling Kids Clothing

January 25, 2026

5  out of  5
rating by Cloudling Kids Clothing
"Price is good.. I mean.. for Michigan and service is great"
We responded:
"Thank you! We appreciate the review and are always happy to serve our customers. "
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Shawn Cane

December 30, 2025

5  out of  5
rating by Shawn Cane
"Switched from another agent to Andrew Smith and very happy with the change. Great people, prompt service. Excellent communication. 10/10, highly recommend."
We responded:
"Thank you Shawn, it is our pleasure to be your insurance agent. "
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Ashley Cirilli

November 14, 2025

5  out of  5
rating by Ashley Cirilli
"Literally saved the day. Needed coverage quickly do to an escrow mishap. Quoted and got policy taken care of in less than 2 hours. Responsive, helpful, fast - couldn't say enough good things! Thank you, Andrew!"
We responded:
"Thank you for the kind review Ashley. We pride ourselves on fast, accurate, and friendly service."
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Heather Travis

September 19, 2025

1  out of  5
rating by Heather Travis
"A total MONTHLY increase of over $300 on 2 of my cars, with no explanation. When confronted, I got a complete lack of communication. Unanswered questions. Unanswered texts. Unanswered emails. With 2 months of over paying, no communication, explanations, or resolve - cancelled. Please don’t waste your time or money!"
We responded:
"Thank you for taking the time to leave us a review. We apologize for any frustration or inconvenience you’ve experienced on your insurance journey. Your feedback is important to us, and we would appreciate the chance to work with you to resolve the issue. Please contact us at your earliest convenience."
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Leighann Walter

August 17, 2025

1  out of  5
rating by Leighann Walter
"Andrew and George doesnt care about returning calls and emails, leaving a customer stranded"
We responded:
"We’re genuinely sorry to hear that your experience with my State Farm team was not satisfactory. Your feedback is important to us, and we’re committed to addressing any issue. Please contact us at your convenience so we can discuss what went wrong and find a resolution. We’re dedicated to improving our insurance service."
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LDrake 06

June 17, 2025

5  out of  5
rating by LDrake 06
"Andrew was very good to work with"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Shdhdidicbr Eirbeuxic

June 17, 2025

5  out of  5
rating by Shdhdidicbr Eirbeuxic
"Andrew was Very helpful would work with him again"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ryan DeWitte

June 17, 2025

5  out of  5
rating by Ryan DeWitte
"Robert was amazing over the phone and patient with me."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Nichole Kahsin

June 17, 2025

5  out of  5
rating by Nichole Kahsin
"Everyone was very helpful will recomend."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Zekerz Spencer

June 17, 2025

5  out of  5
rating by Zekerz Spencer
"They were very attentive and gave good suggestions. Would recommend"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Emily Nuttall

June 14, 2025

5  out of  5
rating by Emily Nuttall
"Had a great experience. Staff is very knowledgeable and friendly. Good environment."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Maddison Renee

June 11, 2025

5  out of  5
rating by Maddison Renee
"andrew was extremely helpful."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Steven Giles

June 10, 2025

5  out of  5
rating by Steven Giles
"I had a great experience while working with Andrew and his team!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Shannon Hawley

June 7, 2025

5  out of  5
rating by Shannon Hawley
"I had a great experience! The team was both highly knowledgeable and friendly. I highly recommend them."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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chris townsend

June 7, 2025

5  out of  5
rating by chris townsend
"Thank you State Farm!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Heidi Siemon

June 6, 2025

5  out of  5
rating by Heidi Siemon
"Amazing"
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Troy 2000

June 6, 2025

5  out of  5
rating by Troy 2000
"Andrew was very helpful and responsive."
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Abby Ragatz

June 6, 2025

5  out of  5
rating by Abby Ragatz
"service was great"
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nathan

June 6, 2025

5  out of  5
rating by nathan
"Andrew smith was very helpful and patient. I will be working with him again!"
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Dayna Swindell

June 6, 2025

5  out of  5
rating by Dayna Swindell
"Excellent customer service! Very friendly and knowledgeable!"
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Amy Wayne

June 6, 2025

5  out of  5
rating by Amy Wayne
"I had an excellent experience working with the team at this Andrew Smith’s State Farm agency. From the start, they were professional, knowledgeable, and incredibly helpful in guiding me through my insurance options. They took the time to explain everything clearly, answered all my questions patiently, and made sure I had the coverage that best suited my needs. The process was smooth and stress-free — something I really appreciated. Whether it was auto, home, or life insurance, they provided honest advice and showed genuine care for my well-being. Customer service like this is hard to come by these days! Highly recommend this agency to anyone looking for reliable, friendly, and top-notch insurance support"
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Jibran Ali

June 4, 2025

5  out of  5
rating by Jibran Ali
"Amazing service!!"