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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brittany Davidson

August 5, 2024

5  out of  5
rating by Brittany Davidson
"Can’t recommend Andrew and how he does business enough! You’re not just another customer, he cares about people and takes the time to get to know you and your family so he can make sure he is educating you on everything you need. He also knows how to delicately approach hard conversations about death which is not something anyone wants to think about. He will help you prioritize based on importance, budget and long term goals.He has called every few months to make sure my needs didn’t change and will go over current coverage to make sure I have the product that is the best fit. As a widow who suddenly lost my husband, I was forever grateful I had life insurance, but it wasn’t until it was time to go through the claims process I realized that I was just a caller in a queue of hundreds of callers and they weren’t really concerned with what I was going through. I will never go back to having insurance through a company who can sell me a cheap policy because I realized you pay for what you get. God forbid tragedy ever strikes again, I know if it does, Andrew and his team will handle everything. Thanks, Andrew and team for how you show up for your clients!"
We responded:
"Thank you, Brittany, for your heartfelt review. We were so sad to hear about your husband but so honored to support you and your family. Your kind words about our personalized approach mean a lot to us. We're here for you always. Warm regards, Andrew and the team."
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Juan Delgado

August 5, 2024

5  out of  5
rating by Juan Delgado
"Andrew and his team are GREAT! They did such a wonderful job reviewing our coverage. And helped us completely understand what coverage would be best. Highly recommended!"
We responded:
"Thank you, Juan! We're thrilled to hear that our team could assist you in understanding your coverage needs. Your recommendation means a lot to us."
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Ebony Babbs Brown

May 29, 2024

5  out of  5
rating by Ebony Babbs Brown
"I recently had the pleasure of working with Robert and Andrew from State Farm Insurance Company, and I can confidently say they exceeded our expectations in every way. From the moment we inquired about their services, their customer service team was incredibly responsive and helpful, providing clear and detailed information about their policies and coverage options. The enrollment process was seamless and straightforward, with their representatives guiding us through each step with patience and professionalism. What truly stood out was their dedication to tailoring a plan that met our specific needs, ensuring we got the best value without compromising on coverage. Overall, State Farm Insurance Company combines excellent customer service and comprehensive coverage options, making them a standout choice for anyone in need of reliable insurance. I highly recommend them to anyone looking for a trustworthy and customer-focused insurance provider."
We responded:
"Thank you for sharing your positive experience with our team. We are thrilled to hear that they provided exceptional service and tailored a plan to meet your needs. We appreciate your recommendation!"
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Robert Giles

May 28, 2024

5  out of  5
rating by Robert Giles
"I was introduced to Andrew through a good friend when I wasn't even considering switching insurance companies. After being with my previous insurance company for a year, I reached out to Andrew for quotes for my 2023 F-150, two campers (2018 and 2021), a golf cart, and my home. Andrew worked his magic and got me some great rates. I've been with Andrew for about a year now. Recently, I had to make a claim on my camper and State Farm was giving me the runaround about coverage because it wasn't in my policy. Andrew texted me five minutes later and assured me that he would take care of it. Andrew is not only a great guy but also a straight shooter and an exceptional agent who genuinely works for you. His level of service is unparalleled. Unlike most agents who leave matters to the office workers, Andrew truly goes above and beyond for his clients. He's truly one of the (GOATs) in the industry."
We responded:
"Thank you for sharing your positive experience, Robert! We're thrilled to hear that Andrew provided exceptional service and went above and beyond to assist you. We appreciate your kind words and your trust in our agency."
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Md Abu Sufian Sagar

May 21, 2024

5  out of  5
rating by Md Abu Sufian Sagar
"Good customer service from Mr Robert. Thanks"
We responded:
"Thank you for your kind words! We strive to provide excellent customer service and are glad to hear about your positive experience."
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Erik Herman

May 9, 2024

5  out of  5
rating by Erik Herman
"Jeff was super helpful and knowledgeable about my questions and needs. Recommend them if want a great experience."
We responded:
"Thank you for the kind words, Erik! We're thrilled to hear that Jeff provided you with excellent service. We appreciate your recommendation and look forward to assisting you with your insurance needs in the future."
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Joe Damman

May 9, 2024

5  out of  5
rating by Joe Damman
"Excellent service - hands down the best agents and pricing I have had in years! Highly recommend!"
We responded:
"Thank you for the kind words, Joe! We strive to provide top-notch service and competitive pricing to all our clients. We appreciate your recommendation and look forward to continuing to meet your insurance needs."
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Alex Jones

May 9, 2024

5  out of  5
rating by Alex Jones
"We have worked with Andrew's office for our business insurance for the last 5 years and he has been amazing. Give his team a call for all of your insurance needs!"
We responded:
"Thank you for your kind words, Alex! We appreciate your loyalty and trust in our services."
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The Mad Tatter

May 8, 2024

5  out of  5
rating by The Mad Tatter
"Quick prompt service. Great customer service. Very attentive. Reasonable rates."
We responded:
"Thank you for your kind words! We strive to provide prompt service and excellent customer care at reasonable rates. We appreciate your feedback and look forward to serving you in the future."
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Kristina Taylor

May 8, 2024

4  out of  5
rating by Kristina Taylor
"Robert was great! He was very nice and informative!"
We responded:
"Thank you for the review. Let us know how we can make your experience a 5 star one!!"
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Sedalyer Bullock

May 3, 2024

5  out of  5
rating by Sedalyer Bullock
"Great place to get insurance! Robert Bluitt is awesome! Right before my insurance expired they called and reminded me. Andrew Smith office is great for your insurance needs!!"
We responded:
"Thank you for your kind words! We're thrilled to hear that Robert provided you with excellent service. We appreciate your feedback and look forward to continuing to meet your insurance needs."
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Dan Hayslip

May 2, 2024

5  out of  5
rating by Dan Hayslip
"Thank you for helping me out. I had to add another car to the insurance policy and State farm is the best around for insurance for your car's and your house. I am grateful for them working with me."
We responded:
"Thank you for your kind words, Dan! We appreciate your trust in State Farm for your auto insurance needs. We're here to help whenever you need us."
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Sean Sarzynski

April 7, 2024

5  out of  5
rating by Sean Sarzynski
"If you need a guy for insurance. Andrew Smith is that GUY! Help me and my family with our insurance needs."
We responded:
"Thank you for your kind words, Sean! We appreciate your trust in our agency."
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N84471

July 28, 2023

5  out of  5
rating by N84471
"I called to have my insurance updated to a different car. Asia was very helpful and was able to have everything updated quickly."
We responded:
"Thank you so much for such a kind review. We appreciate you!"
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Icha Himura

July 21, 2023

1  out of  5
rating by Icha Himura
"I am quite disappointed with Andrew Smith agency, I have been having my policy close to 1 1/2 year, but lately the service is going down not as good as it used to. When I sent email to Andrew, he always gave promised that someone will call me but I never get a callback. What upset me the most, I calld the agency to changed my address back on December 2022, and the rep assured me that she did change the address but when I calld few weeks ago(July 6 23) , the gentlemen rep said that the address was still under the old one so all the paperworks has been sent to the old address. He was finally able to update my address and I am waiting for the paperwork to be arrived, but this is most definitely unacceptable. There is a possibility my information could be breached by the people who lived at my old address. Andrew doesnt care about his clients like he used to, he lets his clients shop around and go somewhere else."
We responded:
"Icha, I sincerely apologize for the mistake on your end and will be reaching out to you to make things right. "
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Deanna Wagstaff

July 6, 2023

5  out of  5
rating by Deanna Wagstaff
"Obtaining a quote was extremely easy. This Agency saved me a substantial amount on my Auto and Homeowners policies. My experience was exceptional, and I would highly recommend these Agents."
We responded:
"Deanna, thank you so much for such a wonderful review. You are amazing!"
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Nick Shlain

May 23, 2023

5  out of  5
rating by Nick Shlain
"James Asteriou is my State Farm agent and he was super helpful and friendly in getting me a great rate on auto and renters insurance."
We responded:
"Thanks for the review Nick! I'm glad James was able to help you out!"
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John Joseph Connery

May 8, 2023

5  out of  5
rating by John Joseph Connery
"As always I received superior and quick customer service. For work and Secretary of State/DMV documents this Representative made everything easy for me with several options. Thank you and Great Job! is in order."
We responded:
"Thank you so much for the 5 star review, John! We enjoy working with you!"
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shawna jarmon

April 28, 2023

5  out of  5
rating by shawna jarmon
"I can say my experience was great my agent was patient and was able to get back to me to answer all my questions and inquiry's that I had..I hope in the future moving forward that I can call anytime about any questions or concerns. Thank you State Farm"
We responded:
"Shawna, thank you for trusting our agency with your insurance needs!"
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Melissa Kowalczyk

April 17, 2023

5  out of  5
rating by Melissa Kowalczyk
"Very happy with the work my new agent Jim has done, and how helpful he’s been getting my new policy’s started"
We responded:
"Thank you for the review, Melissa. We appreciate you!"
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Tracy Barbee

April 14, 2023

5  out of  5
rating by Tracy Barbee
"Jim was very informative, patient, and gave me the best insurance rate possible for what i needed."
We responded:
"Thank you for the review, Tracy!"
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Megan Sasser

March 26, 2023

1  out of  5
rating by Megan Sasser
"Nothing but liars!! Had nothing but problem's with them and didn't even have them long at all .. I was getting text messages and phone calls like every other day from them. Saying you didn't sign this or we need this from you.. okay so I did do everything that they needed. Then i go get my mail. my down payment is in the mail so I called and explain to them and they still tell me I have car insurance doesn't make sense if I had car insurance I wouldn't have got my down payment back so how are you going to tell me I have car insurance lies lies lies ..... Never again will I go back to state farm!!!"
We responded:
"Megan, I’m sorry to hear you didn’t have a good experience. We texted and emailed reminders about the signature we needed. The last time you spoke to our office you said you would sign the form. We value your business and would love to keep you as a customer. Please give me a call personally to discuss. Thank you, Andrew Smith "
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Mike Hollins

March 22, 2023

5  out of  5
rating by Mike Hollins
"My wife and I recently shopped for insurance and came across Andrew and his team. We switched our home owners and auto to Andrew and State Farm. Andrew was able to get us more coverage and we saved a little money. Great experience."
We responded:
"Mike, we are so happy that we were able to save you money on your insurance needs. Thank you for choosing our agency!"
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Molly Husman

March 19, 2023

5  out of  5
rating by Molly Husman
"Getting life insurance was a little scary but very necessary. Andrew walked us through the process and made if efficient and painless. I highly recommend reaching out to Andrew for any insurance needs!"
We responded:
"Thank you for trusting us with your family’s life insurance! "
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Mandi Ferrante

March 19, 2023

5  out of  5
rating by Mandi Ferrante
"Friendly, efficient, and always helpful. Andrew Smith State Farm provides our family with all of our insurance needs. Thanks"
We responded:
"Thank you Mandi, we strive to provide great customer service! "